Remodeling a convenience store is surely an overwhelming task. While you want to make sure everything goes smoothly, you have to consider some important factors to ensure a successful retail remodel. Offering your store a completely new look not only attracts but also enhances customer experience. Here, we will discuss the process of remodeling a convenience store in detail for you to have the perfect head start.
Create A Plan
Planning is the first and most important factor, no matter what you decide to do in your professional or personal life. Without planning, you will not be able to focus on the essentials and be easily distracted by things you should not be tempted by.
Creating a plan means deciding what needs to be done to the store and how. You will need to have a meeting with your employees and share your plan while allowing them to share their feedback and suggestions as well.
Although remodeling the store should be customer-centric but you need to pay attention to your staff’s requirements as well. If they find difficulty moving around in the store and you can make it easier for them, you should definitely hear them out.
Create A Budget
Creating a budget is the next most important factor, especially when remodeling a store. The reason is, you will need to make sure your money is spent the right way. This is important whether you have a tight budget or you are willing to spend big.
This helps focus on the practicality and essentials rather than luxuries or features that will merely help the customers. The best way to come up with a budget is by performing a deep inspection of the store and noting down things that need repairs and replacements.
Once all the essentials are covered, you can spend a bit of money on additions or technology that will make the customers feel at ease while going through the store.
Optimize The Layout
Optimizing the store’s layout directly impacts the customer shopping experience. If you are wondering where to start the remodeling process, this might also be a good way to kick-start the project. The floor plan of your store will determine how customers move through it.
For this, you will need to perform an inspection of the existing floor plan. If you find any areas that are overcrowded or cluttered, you will need to take care of them first. At the same time, you should also ask for customer experience.
For instance, customers like to have essential and everyday products placed in the front for them to access easily. At the same time, they should not have a problem when multiple people are shopping and might bump into each other.
In addition to that, install multiple counters for customers to walk through easily and without waiting until they can pay and leave. If possible, try adding some shelves and organizing the existing ones for customers to easily access them as well.
You wouldn’t want customers to have a difficult time reaching their desired products just because they were at a certain height and they were not able to reach them.
Improve The Lighting
The lighting system sets the theme of a convenience store. Humans tend to be more attracted to a store that is well-lit and has everything clearly visible even from outside. This does not mean that you have to install an expensive lighting system, but instead an efficient one that leaves no dark areas.
Most business owners believe that no dark areas means installing as many bulbs as possible, which is not a smart move. You need to be smart and strategic about the bulb placements. For instance, if you have a wall with a corner, you can install a slightly bigger bulb somewhere in the middle to cover the entire area.
But you should also make sure that the items are not placed or hidden way back inside the shelves, which makes it hard for customers to even notice.
Choose An Expert
You might think that commercial remodeling McLean can be done by anyone out there. The fact of the matter is, a lot goes into planning and understanding the needs and preferences of the client. One wrong move and the entire project goes down the drain.
This is why you should only choose someone who is backed by expertise, skills, certifications, and a license. This way, you will know the person you are about to hire is qualified for such tasks. Don’t choose someone who offers a lower quote for their services.
The last thing you would want is tearing down the walls and floors just because the so-called expert you chose forgot to fix the electrical wires before giving them a fresh layer of paint.
Check For Permits
Before you even begin the remodeling process, you should be aware of the building codes and consult the local authorities. Some states or regions tend to be extremely strict about building rules & regulations. Once you plan on starting the remodeling process, you will most probably hire a contractor.
Although the contractor will obtain permits and ensure the process conforms to the standards but you should still keep a watch.
Keep Customers In The Loop
Updating your customers is important, as they have the right to know whether the store is going to be operational or not during the remodeling process. If you plan on remodeling the store in parts, you should communicate the progress of the store with the customers so they can plan their visits accordingly.
Upgrade The Restrooms
You might have observed people avoiding public washrooms, especially at convenience stores because they think they are not maintained. It is relatively an inexpensive option compared to the rest and makes the customers feel more at ease and convenient.
All you need to do is offer a fresh coat of paint and make sure all the hardware is functional. When working on the restroom, make sure to install new anti-slip tiles if the elderly or people with disabilities wish to use it as well.
Practice Patience
Finally, you need to practice patience. Keep in mind that no matter how well-planned the remodeling process is, you will still come across some unexpected complications. Instead of hurrying the process, you should take your time and act accordingly.
There is no doubt that you would want the project to be completed as soon as possible, but not at the risk of drowning your investment. So, keep a bit of space for minor issues and fix them with a calm mind, focusing on a positive end result.
Conclusion
Remodeling a convenience store can be stress-free if you follow the tips mentioned above. With the right planning and a reliable retail store contractor DC at your side, you can get it done within a few weeks, if not months. Once completed, focus on customer needs and keep up with the market trends to welcome improvements and upgrades.


